Warranty
What is your warranty policy?
Our warranty is here to ensure you're covered for any manufacturing defects—and that you're never left without a board due to shipping damage or a faulty product. We offer a 2-year limited warranty, starting from the date of your original proof of pu
What do I need to include in my warranty claim?
To process your warranty claim efficiently, we need all requested information up front. Providing complete details and photos will help speed things up. For snowboards, please include:. For bindings, please include:. For boots, please include:. For a
How do I know if the damage to my product is covered under warranty?
We offer a 2-year limited warranty on all boards and apparel, starting from the purchase date listed on your original receipt. For bindings, the heel hoops, baseplates, and discs are covered under a lifetime warranty, all other parts are under a 2-ye
My boots have an issue with the BOA system
For any warranty issues related to the Dial or Lace system on your BOA boots, you'll need to reach out directly to BOA, as they manage all warranty claims for their dial system. They offer a great lifetime warranty program and will provide everything
Do you have spare parts for bindings?
Yes we do offer spare binding parts. Please see our Spare Parts Guide to find the part you need, then check our Spare Parts Store to purchase. We offer spare binding buckles, ladder straps, toe straps, ankle straps, discs, insert screws and footbeds.
2+1 Warranty Policy
When you purchase a new board directly from us, it automatically comes with a 2-year warranty against manufacturer defects, no registration required. However, we do offer an additional 1-year warranty (for a total of 3 years from the date of purchase